Return Policy

Return Policy for Photo Frames

At DevWaniMantra, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your photo frame, we offer the following return policy:

Returns

  • Eligibility: You may return unused and unopened photo frames within 30 days of receiving your order.
  • Condition: Items must be in their original condition, free from damage, and in the original packaging.

How to Return

  1. Contact Us: Reach out to our customer service team at [customer service email or phone number] to initiate the return process.
  2. Return Authorization: You will receive a Return Authorization (RA) number and instructions on how to send back the item.
  3. Pack the Item: Securely package the photo frame to prevent any damage during return shipping.
  4. Ship the Item: Return the item using a trackable shipping service. You are responsible for return shipping costs unless the item is defective or the wrong item was sent.

Refunds

  • Once we receive your returned item, we will inspect it and process your refund.
  • Refunds will be issued to the original payment method within 5-7 business days.

Exchanges

  • If you would like to exchange your photo frame for a different style or size, please contact us to initiate the exchange process.

Damaged or Defective Items

  • If your item arrives damaged or defective, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you.

Questions?

If you have any questions about our return policy, please don’t hesitate to reach out to our customer service team at [customer service email or phone number].

Thank you for choosing DevWaniMantra!