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Cash on Delivery (COD) Policy

At Dev Wani Mantra, we offer the convenience of Cash on Delivery (COD) for customers purchasing our premium photo frame products. Please read our COD terms and conditions carefully before placing your order.

1. Availability

  • COD is available for selected locations across India.
  • Please ensure that your delivery pin code is eligible for COD by checking at the time of placing the order.

2. Order Value Limit

  • The maximum order value for COD payments is ₹10,000.
  • Orders exceeding this limit will need to be prepaid via other available payment methods.

3. Payment Process

  • Payment can be made in cash to the delivery executive at the time of product delivery.
  • Please ensure that you have the exact amount ready as per the order invoice, as delivery executives may not carry sufficient change.

4. Order Confirmation

  • For COD orders, a confirmation call, SMS, or email will be sent before the order is dispatched.
  • If the order is not confirmed, it will not be processed.

5. Cancellations

  • COD orders can be canceled before the shipment process begins. Once dispatched, the order cannot be canceled.
  • In case of cancellation after shipment, customers are required to refuse the package at the time of delivery.

6. Verification

  • To ensure security and prevent fraudulent orders, we may verify your details before processing COD orders.

7. Returns & Refunds

  • Refunds for COD orders will be processed via bank transfer after the return is successfully received and inspected.
  • Please visit our Returns & Refunds Policy page for more details.

8. Important Points

  • COD is not applicable for customized or personalized photo frame products.
  • COD orders may take an additional 2-3 business days for processing.

For any queries regarding COD, please contact our customer service team at support@devwanimantra.com.

Thank you for shopping with Dev Wani Mantra!